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Frequently Asked Questions

How do I report a power outage?
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Call 800-545-4513
24 Hours a Day / 7 Days a Week

How do I find a Retail Electric Provider?
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Visit the following websites for more information in choosing a Retail Electric Provider (REP).

Residential –  Find a REP

Business/Commercial – Find a REP

What are your business hours?
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You can find Sharyland Utilities business hours on our Business Hours page.

What is Sharyland’s Advanced Meter Deployment plan and how will this affect me?
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For detailed information about our Advanced Meter Deployment plan, click here.

How can I learn more about Sharyland’s regulated delivery rates?
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Please visit our About Our Rates page for more information.