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CUSTOMER SERVICE

To speak with a Customer Service Representative, call (800) 442-8688 or email at customerservice@sharyland.com.

OUTAGES

To report an outage, call (800) 545-4513 or go to our outage map for updates.

BILLING

For billing inquiries or disconnects for non-pay, please contact your retail electric provider.

FIND A REP

Go to PowerToChoose.org to shop Retail Electric Providers and service plans offered in your area.

ENERGY SAVINGS

Sharyland Utilities offers incentives for every residential and commercial customer within its service territory. Rebates and incentives are available for a wide range of energy efficiency technologies, from lighting to air conditioning to solar photovoltaic. For further information on participating in these programs as a customer, please visit SharylandEfficiency.com.

MEDIA INQUIRIES

For media related inquiries, please contact (866) 354-3335.

GENERAL INQUIRIES

Corporate Headquarters

1807 Ross Avenue, Suite 460
Dallas, Texas 75201
(866) 354-3335

DISTRIBUTED GENERATION

Richard Hermosillo
1400 W. Business 20
Stanton, TX 79782
Phone: (432) 756-4163
Email: richard.hermosillo@sharyland.com