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The resources below provide information related to our business practices and schedules to the Retail Electric Providers (REPs) seeking to serve customers in Sharyland’s West Texas, Central Texas, North Texas and South Texas service territories.

For more information about doing business with Sharyland, contact Customer Service at 800-442-8688 or email at customerservice@sharyland.com.

If you would like to request Sharyland customer historical usage data, please email our team at LOARequests@sharyland.com.

Billing & Rate Schedules

Sharyland Tariff

Relating to our West Texas, Central Texas and North Texas service areas

 

Sharyland-McAllen

Relating to our South Texas service area

 

Wholesale Transmission Service Tariff

Applies to wholesale transmission service within ERCOT and is approved by the PUCT

Service Agreement Info

Sharyland Delivery Service Agreement

Relating to our West Texas, Central Texas and North Texas service areas

 

Sharyland-McAllen Delivery Service Agreement 

Relating to our South Texas service area

 

Permits/Inspections for New Construction

List of cities in our service areas that require inspections for new construction

Service Maps & Zip Codes

Service Area Maps

Includes individual maps for all of our service areas

 

Service Area Zip Codes

Relating to our West Texas, Central Texas, North Texas and South Texas service areas

Rate/Priority Codes

Rate Code Matrix

Rate Code to Rate Class conversion table

 

Priority Codes

Codes to designate prioritization for services

Meter Read/Holiday Schedules

Sharyland Meter Read Schedules:

For our West Texas, Central Texas and North Texas service areas

2016

2017

2016 & 2017 Sharyland-McAllen Meter Read Schedule

For our South Texas service area, there are three (3) meter reading cycles – the 1st, 11th, and 21st of each month

 

Business Holiday Schedules:

2016

2017

New Power Factor Requirements

Important Notice for Customers: New Power Factor Requirements

Click here to read a notice regarding the implementation of new Power Factor provisions beginning in August 2015.